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Italian Speaking Client Relationship Officer - Limassol

04 Apr 09:24
City: Limassol
Number of the adv: 17030
Views: Today 0 / Total 920

Advance Career on behalf of our client a leading CySEC registered Forex company is seeking to employ an Italian Speaking Client Relationship Officer;The Italian Speaking Client Relationship Officer, who will be reporting to the Chief Sales Officer will be responsible for: Maintaining contact with existing clients to ensure high levels of client satisfaction.Providing general information regarding platforms and services offered. Assisting customers who wish to open or manage a trading account. Informing all existing and potential clients of any new products and promotions that the Company is offering. Demonstrating the ability to interact and cooperate with colleagues, building trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, solve problems creatively and demonstrate high integrity. Maintaining professional internal and external relationships that meet Company’s core values. Providing quality and efficient live support to existing and potential clients. Answering all emails received from clients regarding queries on various issues (technical, accounting, new applications etc.) Liaising with the relevant department in case where clients have queries on specific issues related to that department and forwarding clients’ complaints to the Team Leaders. Providing troubleshooting and support for the basic functions of the trading platform. Welcome calls/call back requests. Informing and assisting all clients in relation to the use of all current and future products. Post information regarding Company’s products and services to relevant forums. In addition to the these duties the Employee may from time to time be required to undertake additional or other duties within his capacity as necessary to meet the needs of the Employer’s business.


Qualifications:University / College graduate in business, marketing, or computer related field or equivalentRelevant Experience in the Forex Industry would be considered as an advantageDynamic and self-motivated with strong sales skillsGood organizational and time management skillsExcellent knowledge of English and Italian


An attractive remuneration package will be offered to the successful person\. Contact us on www\.advancecareer\.com\.cy for more career opportunities

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